We love What we do
We create solutions to automate interactions between a business and its customers
We save your customers time by letting them decide when and where to chat – anytime, day or night.
We overcome traditional limits on communicating with AI systems by allowing natural conversation in any language.
We increase team satisfaction by minimizing time spent on repetitive customer support calls.
We automate and simplify points of contact and improve the quality and relevancy of customer communication.
What You Get
Effortless messaging with customers.
Answers predefined commonly asked questions.
New Sales Channel
Conversation directs traffic to your online products.
Conversations with clickable buttons.
Searching through products while the conversation happens.
A tool to support customer service departments.
Enables searching for items or products by uploading photos.
An engine that collects data and improves its own efficiency
AI Web Chat
Fully customizable web chat solution.
Monitoring results and efficiency of customer support.
Using customer location, e.g. to find nearest store.
Integrated with dashboard for agent handover.
Fully Platform Agnostic
Built For & Tested on All Major Platforms & Devices
Our solution is compatible with every communication platform. From internal chat platforms to Facebook Messenger to traditional e-mail, our Cognitive Automation Engine operates and integrates seemlessly.
We support them all
Fully multilingual solution
Cognitive Automation Engine is scalable with multilingual support for up to 300 languages.
Successfully serving customers across multiple industries
We enable sales channels through messaging automation, delivering an omnichannel e-commerce solution that allows the customer to focus on shopping and improves the customer journey.
Our solution helps customers solve transactional problems directly without customer service staff support, thereby allowing staff to focus on more complex customer service needs.
We help both employees and human resource managers by automating answers to common HR questions.
We improve the hospitality reservation experience and help answer guest questions during their stay, thereby increasing return-visits and customer referrals.
We make travel easier through automated ticketing and reservation management and we help travel agents during peak seasons by automatically answering travellers’ most common questions.
We reduce the cost of operating customer service centers and improve the quality of customer service by automatically solving common problems.
At your service
US Office HQ
2040 Martin Ave. Santa Clara, California 95050
CEE Office HQ
Pl. Solny 20,
Rheinsberger Str. 76/77,
Send Us a Message
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